Pre-order Info

PRE-ORDER INFO

All new releases are usually preorders and the item will have the tag and PRE-ORDER button. The estimate ship time can be found in the item description and will be updated frequently. The date displayed is an estimate of when the product will be in stock and shipped to you and is not a guaranteed delivery date. When we start prepping your order, you will receive an email notification with tracking. The order is not shipped until the tracking updates and shows in transit. We kindly ask customers who have strict deadlines and can not wait long periods of time for their orders to not pre-order and choose from our collection of stock items. 

CANCELLATION 

You can cancel your pre-order at ANY anytime. However, once you receive an email notification saying it is in shipping, we cannot cancel your pre-order anymore as the item has already been made and packaged. 

You may request to change your product size, shipping address, or add products to your order at anytime before your preorder has shipped. 

You may also request to change products if they are the same or higher price. You just have to pay the difference.

Please email help@sparktrendz.com if you have any requests.